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Home > Our Club > FAQ's

FAQ's

1. Q. How can I access the all sections of the website?

A. Some sections are Members Only and password protected, to get a password contact membership secretary.

2. Q. Can I access the Club outside of formal opening hours?
A. As a club member you can access the club whenever you want. You must remember to lock the gate at the entrance to the car park if the club is not generally open and make sure the front door is securely closed.

3. Q. What do I do if I lose my key fob or if I need an additional key fob
A. Contact Membership Secretary

4. Q. What do I do if I have an accident in the club or have to cope with a first aid emergency?
A. The Club does not always have a first aider on duty so it is up to individual members to take appropriate action. There is a first aid box and defibrillator under the stairs in the entrance foyer and any incident should be recorded in the Accident book which is inside the First Aid cupboard near the front door.

5. Q. Where can I find cleaning materials if something is spilled?
A. In the double doored cupboard at the bottom of the main stairs. If you require additional products, the key to the furniture store cupboard is located in the Committee Room.

6. Q. Can anyone use the galley? What are the rules?
A. The galley may be used by members so long as it is returned to a clean and tidy state. This facility is subject to health and hygiene regulations and it's therefore important this is adhered to at all times. You should not leave food in the fridge or freezer.

7. Q. Can I bring my dog into the Clubhouse?
A. Dogs are welcome inside the club during times when food is NOT being served. Guide / Working dogs are an exception.

8. Q. How does Lost Property work?
A. The Lost Property box is under the stairs but if you have lost or found something of value please email Ann Kent

9. Q. Can I hire the club for a private function?
A. Yes, contact Secretary for further information.

10. Q. Who looks after and cleans the showers and toilets?
A. A cleaner is employed to come in once a week, but everyone should keep these areas clean and, if needed before the next cleaners visit e.g. at weekends, replacement soap and toilet rolls can be found in the furniture store cupboard as mentioned in 5 above.

11. Q. If I am given a bar duty how do I know what to do?
A. If you have not previously done a bar duty and have questions you can contact Paul Gallant, Bar Manager. If you are new to using the bar you may wish to volunteer or request to shadow an experienced member before your formal duty. See Duty list and contact the member on duty directly to arrange this.

12. Q. Can I get a Club mooring?
A. Moorings are allocated on a seniority system and depend on the type and size of your boat and availability. Contact the Cruiser Secretary and complete an application form. These forms can be found in the Members section of the website. (see Q1 for password help). Select Club Forms and choose appropriate application form then complete the details.

13. Q. How do I book a club boat?
A. Please see the website section 'Club Boat Hire' under Dinghies.

14. Q. How do I get a storage space for my dinghy, kayak, RIB or SUP?
A. Please contact membership secretary

15. Q. Who can use the club pontoon? How is it booked?
A. Members can use the pontoon for loading and unloading. For longer stays you need to book the pontoon. Please click the 'Book' link in the main header and select 'Pontoon'.

16. Q. Are there club members who could take me out in one of the club boats?
A. Join in the Social Sailing sessions or contact sailing secretary.

17. Q. As a new member will I be given duties in my first year of membership?
A. This depends on when in the year you join so yes, it is possible. Even if you are not allocated a duty, we suggest you volunteer to shadow an existing member, so you become familiar with what is expected during different types of duty.

18. Q. Can I join a committee or help out at the club?
A. YES PLEASE! If you have a little time to spare, please step forward and help others enjoy what you have. Contact Joanna, Commodore

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